Jim Parker, former CEO of Southwest Airlines, is interviewed by Dan Rockwell, a leadership consultant. Southwest really outperformed. Why? The CEO had different ideas than most did at that time. Check them out:
http://leadershipfreak.wordpress.com/2011/03/02/jim-parker-on-life-and-leadership/
People are important.
What goes around comes around.
Follow your heart.
Yes, you have heard them. Maybe my clients actually do them. Hope this helps brighten your day.