“Half the team doesn’t trust the boss” Says Dan Rockwell in his blog today, citing a recent study.
When managers withhold information, are unrealistically optimistic, or use put-downs, their employees do not trust them. Without trust, there will not be high performance.
Dan enumerates ways that managers can build trust. Mostly they revolve around engaging honestly and being steady and civil.
Trust is built on trustworthiness. So success starts with character. No matter how little it may be taught in business school, or valued in our culture, or forbidden as a discussion topic in state controlled education — reality can not be changed. Have good character to be a leading character.