Peace Skills : Swim with the Dolphins, not with The Sharks

Sharon’s book on reducing conflict is available on Amazon.com. One of her most popular seminars, on how to deal with difficult people, is a chapter in the book: swimming with different fish. Many other of her seminar topics are covered, including how to gain a hearing, ideas for managing stress, and how to untangle yourself from a difficult conflict. One unique chapter is for managers — how to diagnose and intervene to stop conflict in a work group. This more than anything else, will increase productivity : reduce conflict! Go to Amazon and buy it today.

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