I remember the first time I became a manager, close to 25 years ago. I had established myself as one of the top performers in a team of about a dozen people and was promoted into a supervisory posi… Source: The Number 1 Thing I Wish I’d Known Before Becoming a Manager Small business owners, CDC…
Source: A Serving Heart Doesn’t Always Translate Into Serving Actions—3 Things to Watch For Good thought. Lots of times we talk instead of serve. That is true in many realms. In management, too, listening first, helps us find a way to be truly serviceable. Let me help you with coaching your employees to a higher level…
Source: Are You Focused on Customer Service or Customer Success? Your Mindset Makes All the Difference In early childhood, who is our customer? The child? Or the parent? What happens when goods conflict? What is your mindset?
My educator friends will enjoy this: let children play out of doors. My non-educator managers might muse on the value of allowing risk taking in business. It is the only way to learn. It’s the only way to have fun. You can’t focus on being sure there is never a mess, and get the best…
Source: Books the “Freaks” Recommend
Many of my clients, preschools and companies alike, are looking for a charity to which to donate at these holidays. Let me suggest a charity that Dennis Prager suggests: The Salvation Army. They serve the poorest and they do it on the smallest budget imaginable. Similar charities can not “hold a candle” to the frugality…
Source: 3 Powerful Ways to Solve Lousy Leadership
Are you giving the best gift of all: a model, permission to do right? The thing we most need is leadership in moral courage. Are you working well ? If not, you are failing to give permission to your people to work well. Do well by doing good. Source: Four Gifts We Can Give Each…
Would you like to know that your plans have thought of enough and are coherent? Would you like to put your plan on one page so you can clearly understand and communicate it? Want to immediately see the holes in your thinking? Beginning entrepreneurs and most visionaries see only part of the picture. Others often…
I like Dan Rockwell’s info. Here is his latest. Source: How to Stop Bristling at Feedback Feedback is information. It might be helpful. It at least tells you what the other person thinks. The Bible says that a correction from a friend is a gift. Trouble is, that many are not your friend. Someone may be…